Privacy Policy

Last updated: June 24, 2026

1. Who We Are

Golden Memories Co. ("we," "us," or "our") is a photo booth and event entertainment company based in Mississauga, Ontario, Canada. We can be reached at sales@goldenmemoriesco.ca or (647) 982-4448.

2. Information We Collect

We collect information you provide directly to us when you:

  • Submit an inquiry or quote request through our contact form
  • Email or call us directly
  • Book our services

This may include your name, email address, phone number, event date, event type, and any other information you choose to provide.

We may also collect technical information automatically when you visit our website, including your IP address, browser type, pages visited, and time spent on pages, through standard web server logs and analytics tools.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide quotes
  • Book and deliver our services to you
  • Communicate with you about your event
  • Send you follow-up information about our services (you may opt out at any time)
  • Improve our website and services
  • Comply with legal obligations

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service providers who assist us in operating our website and conducting our business (e.g., email providers, form processing tools), under strict confidentiality agreements
  • Law enforcement or regulatory authorities if required by law

5. Photos Taken at Events

Photos taken at events using our photo booth services are shared with event guests and the event organizer. By booking our services, the event organizer confirms they have the right to authorize photography of attendees at their event. Guests who interact with our booths consent to having their photos taken and shared via the delivery method selected (print, SMS, AirDrop, or online gallery).

We may use event photos for portfolio and marketing purposes on our website and social media. If you would prefer your event photos not be used for marketing, please notify us in writing before your event.

6. Cookies

Our website uses cookies to improve your experience. Cookies are small data files stored on your device. We use cookies for:

  • Session management (remembering your preferences during your visit)
  • Analytics (understanding how visitors use our website)

You can disable cookies in your browser settings, though this may affect some functionality of our website.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to provide services, maintain records for accounting purposes, and comply with legal obligations. Inquiry data from non-bookings is typically retained for up to 12 months.

8. Your Rights (PIPEDA)

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

  • Know what personal information we hold about you
  • Request access to your personal information
  • Request corrections to inaccurate information
  • Withdraw consent to our use of your information (subject to legal and contractual obligations)
  • File a complaint with the Office of the Privacy Commissioner of Canada

To exercise any of these rights, contact us at sales@goldenmemoriesco.ca.

9. Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised "last updated" date. Your continued use of our website following any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Golden Memories Co.
Mississauga, Ontario, Canada
Email: sales@goldenmemoriesco.ca
Phone: (647) 982-4448